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The questions we hear most, and what to do
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The questions we hear most, and what to do

These questions come back every winter, spring and autumn. Below is what actually happens in the yard, not a one-line answer.

There is snow in the yard. Do I need to call straight away?

Not always. If the path is short and flat, and the shovel and grit are by the door, clear and grit it before you leave. Call when the piles narrow the emergency route, a car no longer fits in the yard, or it is a housing company and nobody is out as agreed. One unploughed morning is enough for an injury. If the same thing happens every snowfall, the missing piece is a winter contract, not another one-off job. Snow removal and winter maintenance should be agreed before the next fall, not after it.

What about the roof?

Shovelling the path tells you nothing about the load on the roof. Do not climb up to look. A wet metal roof, a frozen ladder and the edge of the eaves are where people get hurt. Order the clearing when snow is moving at the eaves, icicles grow over the door, or the path runs under the eaves. A warning sign does not replace the work if the load is already moving. The yard and the roof are separate decisions. The split is in Snow in the yard and snow on the roof are different jobs.

A loader at work in the snow

Who is responsible for the pavement?

In central Helsinki the city ploughs the carriageway. The pavement in front of the property stays with the owner, and so does the driveway after the plough has left a ridge across the entrance. Elsewhere in Helsinki, and in Espoo and Vantaa, the city often looks after the pavement too. The yard, the steps, the bin shelter, the emergency route and the roof do not move to the city. In a housing company this is the board's job, not the resident who happens to leave first. If you are unsure of your street, check it before the first snow. The contract is set out in Winter maintenance for housing companies and houses.

In spring the grit is still there. Will the rain take it?

It will not. Rain moves the grit into the base of the lawn, the joints of the paving and the storm drain. The drain blocks, the yard turns to dust in summer, and in autumn the same grit is in the wrong place when ice returns. Collect it only when it is dry. Do not brush wet grit into the lawn. It sinks into the grass and will not come out cleanly. A short house path is a broom and a wheelbarrow for one day. Parking bays, a play area and a housing company route are a different scale: the grit is centimetres deep, and it reaches the planting if the job waits until next weekend. Agree the spring removal in the winter contract. Otherwise it becomes a bill nobody expected. The work is in Winter grit still on the yard in spring.

The lawn looks fine at midsummer and tired in August. Why?

Because the midsummer cut is not the whole summer. Grass grows fastest in June. If the next cut is after the holidays, the blade has stretched and the cut burns the lawn yellow. Cut often and take only a little each time. Do not wait until it is knee high. In a housing company nobody mows in the evening if no round was agreed, and the lawn waits for the next volunteer day. By then the damage is done. Lawn care is a season, not one visit. The contract states the interval, not a hope that someone has time.

A summer lawn

In autumn, is a rake enough?

For a thin layer on your own yard, yes, if the paths stay open. A thick wet mat on the path is already a slip risk, and under snow it freezes immediately. Do not pile leaves on the lawn for the winter. The lawn suffocates. A gutter is a different job from a rake. A blocked gutter sends water onto the wall and the foundation, and that is not fixed in spring after the ice has already done the damage. High eaves and large branches over the roof are not an evening job. If the yard is large, or nobody in the housing company owns the leaves, one visit before the frost is clearer. Read Autumn yard work before the frost.

A house whose gutter and path are cleared before the frost

A volunteer day, a skip, a bag, or my own trailer?

A small amount that fits in the car, and whose receiving site you know, is worth driving yourself. As soon as you need a trailer, a tarp and a free Saturday, the time has already gone, and the wrong site brings the load back. More yard and renovation waste fits a bulk bag that stays for the agreed time and is collected. Do not put paint or other hazardous waste in the bag. A housing company volunteer day without a skip ends in a pile by the gate. Order the skip before the day, and the board agrees what may go in. A sofa, soil and paint in one load do not leave easily. A pile is not storage. It collects more things and gets wet.

Sun Piha van in a housing company yard

The housing company yard is icy. Who acts?

Not the resident who happens to see the ice first. Ice is handled on an agreed round, and with a number that is answered at night. If that is decided only after someone falls, the yard has already been unsafe. Ploughing is not enough. A ploughed surface freezes, and gritting is a separate step. A volunteer day does not remove gritting, even if the yard looks tidy. On a house yard a short flat path is yours to do if the grit is ready. A slope, a large yard and freezing rain overnight do not wait until morning.

When should the work go to a professional?

When height, a machine, or responsibility for other people comes into it. A roof, a tall hedge, the emergency route, a housing company car park and ice at night are not do-it-yourself jobs. A contractor brings the machinery, keeps the route open and takes the grit or the waste away. On a small house yard, what stays with you is a short path, a thin layer of leaves and one cut, when the ground holds and you do not need a ladder.

When do you not need to call?

When you can finish the job safely the same day, without a machine, and nobody else's route depends on you. The line is crossed as soon as you need a ladder, a trailer, or an agreement about who is responsible if someone falls. If you are unsure, a call is cheaper than a roof done wrong, or grit that has already been pressed into the lawn.

If you are not sure which side of the line you are on, request a quote or call 041 312 1139. We usually reply the same day, and within 24 hours at the latest.

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